Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@usasecureshop.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Customers are responsible for the cost of return shipping unless the item is defective damaged or incorrect.

You can always contact us for any return question at support@usasecureshop.com

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Sale items and gift cards are not eligible for return or refund unless the item arrives damaged defective or incorrect.

Exchanges

We do not offer direct exchanges. If you need a different size color or product you can return the original item and place a new order after your return is accepted.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

Once your refund is approved we will issue the refund to your original payment method within 10 business days. After the refund is issued your bank or payment provider may need additional time to process it.

If you have any questions about your refund please contact us at support@usasecureshop.com